Service Agreement and Legal Terms for Gene2Rx Pharmacogenetics Testing
Your use of this site, Gene2Rx, and associated software constitutes your acceptance and understanding of the following terms, conditions and guidelines. These terms govern your use of our pharmacogenetics testing services and genetic data analysis platform.
By accessing or using Gene2Rx services, you agree to be bound by these Terms of Use. If you do not agree with any part of these terms, please do not use our services.
Through the use of this website and related software, certain information may be collected that is personal in nature. We recognize and respect the need to take care when handling your personal information. Your genetic data is encrypted on our servers to protect your privacy. However, while we take security seriously there are no guarantees a data breach will not occur.
We do log IP addresses, login times, operating systems and browser software. We analyze this data in aggregate to determine traffic patterns and optimize web page design. This data does not contain your name or your email address. We may provide this anonymized log data to third parties such as advertisers, potential licensors, and other business associates.
Data Security: Your genetic information is encrypted and stored securely on our servers. We implement industry-standard security measures to protect your personal and genetic data.
"Cookies" are files transferred back and forth between the server and your browser. Cookies can be used to keep track of the number of times you've visited a specific web page and enhance user experience. We do not log cookies for tracking purposes.
Essential cookies may be used to maintain your session and ensure proper functionality of our services. You can control cookie settings through your browser preferences.
In order to provide you with additional information about our services, we link to other websites. Gene2Rx is not responsible for the privacy practices or the content of other websites. We encourage you to review the privacy policies of any external sites you visit.
Important Notice: As a user of this website and product, you understand that your results may differ from the example reports due to report results being calculated based on the genetic data you provide.
We do not issue refunds based on customer requests once reports have been generated and made available. We provide example reports so that users are aware of what genes, guidance, and medications will be included in the report they receive.
As a user of this website and product, you understand that your results may differ from the example reports due to report results being calculated based on the genetic data you provide. We encourage you to review our example reports before purchasing to ensure our service meets your expectations.
DO NOT ALTER YOUR MEDICATION OR DOSAGE OR STOP YOUR MEDICATION WITHOUT FIRST CONSULTING YOUR HEALTHCARE PROVIDER. Direct-to-consumer genetic data is not clinical grade, so anything included in the report should be used as a conversation starter with your healthcare provider to seek the appropriate clinical laboratory test.
Again, do not alter your medication dosage or stop taking your medication without first consulting your healthcare provider. Our reports are for informational purposes only and should not replace professional medical advice.
Gene2Rx does not condone the use or abuse of any prescription, over-the-counter, or illicit substances. Use of this website and service and interpretations of results is at your own risk.
Visitors and customers will assume all risk for using Gene2Rx services, including but not limited to, unsupported or unreplicated research or medical data and information, and/or any other foreseen or unforeseen possibility.
Visitors who access Gene2Rx agree to indemnify and hold harmless GENOME ANALYTICS L.L.C. and other related entities, including our programmers and editors, for any and all damages arising from the use of Gene2Rx and related software.
There are no warranties expressed or implied as to the results obtained from the use of the information contained on this website and in any reports generated from this website. Visitors use this information and related software at their own risk.
Trademarks contained herein are the property of their respective owners. All rights including, but not limited to copyrights, trademarks, and website content are reserved.
Terms Updates: This policy is subject to change. We encourage our visitors to review this page periodically to ensure familiarity with the most current version of our operating practices.
If you have any questions, comments, or concerns regarding our terms of use, please contact us. We're here to help and ensure your privacy is protected.